Visionworks - *** deal--no one year unlimited warranty included in purchase of frame & lens.
Avoid, Vision Works Menomonee Falls, WI. Other optical retailers offer an unlimited one year warranty with purchase of frames & lenses.
VW only has a limited warranty that is an extra cost which you still must pay some more if asking for a repair during that year--*** deal. I had some scratches on a pair of rather expensive lens I bought there a few months back.
When I went in to ask what could be done they offered nothing, no attempt at repair as I had not already bought a warranty. Even if we had, there would have not been a full replacement as their warranty has a deductible.
Reason of review: Warranty issue.
Monetary Loss: $250.
Preferred solution: Full refund.
Visionworks Cons: Post sale repair response.
Location: Menomonee Falls, Wisconsin
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