Visionworks - Defective frames
New Reviewer
2 comments
Today I took in my second pair of broken frames, the left hinge broke on both pair, I feel that they need to be reeplaced at no charge for being defective, they want $92 for them, thats with a 25% discount....I had surgery, so I'm not working yet...I cant afford that!! I'll never buy glasses there again!!
Location: Dillon, Montana
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You have a 30 day warranty from Visionworks and the option to buy a one year warranty for $30. If you have vision insurance, it could cover part or all of the warranty.
Sounds like they have given you options to be covered for your broken frame. Looks like youโre trying to get something for nothing
Yes I'm trying to get a free third pair...I used my warranty with the first pair, they broke again, the same way and I feel they are defective....if you don't know all the details about ME and my situation with these defective frames, then I suggest you stay out of it, Kay B.!!!!