1609 N Dixie Ave, Elizabethtown, KY 42701
Not resolved
4.7
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Update by user Aug 15

They claim but one get one free but how is that the case when one pair is $198.00 and two pairs are $330.00 that’s clearly an almost $120 difference

Original review posted by user Aug 15

We arrived at 3:30 and waited since 4:00 after having a pre test and dr.test done in the first thirty mins then after that it took over 2 hours till they finely called us to get a fitting

Product or Service Mentioned: Visionworks Eyeframes.

Reason of review: Poor customer service.

Preferred solution: Time is money and when someone spends more then two hours waiting while ur employees stand for ten fifteen minutes at a time talking in front of customers it makes them not feel welcomed and is bad for business .

Visionworks Pros: Receptionist was nice, Doctor.

Visionworks Cons: Customer service was terrible, Poor customer service representatives, Horrible customer service.

  • Visionworks Buy One Get One Scam
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