glasses pair store vision service vision works lenses eye customer frames
Most helpful review
2.0
Details
I went to a location in Clifton Park, NY. The doctor doing the exam commented when he looked at my medication list (my meds were not for anything eye-related) that it was sad that I was on "so many medications and so young." I was there for an eye exam, not an unasked...
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Review
#1713872 Review #1713872 is a subjective opinion of poster.
Product
Visionworks Eye Exam
Cons
  • Rude employees
Reason of review
Poor customer service

Frame damage and cant get helped | Visionworks review from Spring, Pennsylvania

5.0
Details
Hopefully this issue has been resolved through your corporate office the represented was very helpful and pleasant. She's going to reach out to the store manager name Tracy from the Visionworks that's located in Wyomissing, PA... thank you!
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Review
#1760232 Review #1760232 is a subjective opinion of poster.
Reason of review
Good customer service

Ask what they can do | Visionworks review from Miami, Florida

5.0
Details
I went to fix my glasses and the front desk lady her name was Wendy gave me a whole new pair instead of just fixing my glasses.
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Review
#1733376 Review #1733376 is a subjective opinion of poster.
Service
Visionworks Repair

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Leave if an employee has a TRUMP cap on | Visionworks review from Patton, Pennsylvania

I was in the Colonnade Way Visionworks in State College, PA today to get a replacement frame for my eyewear. There is an employee there with a red TRUMP cap on. I was offended by this blatant show of support while working in a public establishment. If If I had entered to purchase new eyewear, I would have walked out. I will never go back. I wonder if corporate knows about this and condones it. If not, it needs to be addressed. That location will lose a lot of customers. I still smh over it.
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Review
#1729452 Review #1729452 is a subjective opinion of poster.
Service
Visionworks Customer Care
Reason of review
EMPLOYEE WITH RED TRUMP CAP ON.
Preferred solution
Fire her.
1.7
Details
On Monday i came in and purchased eye wear feom you guys as I always do. I called the store on Friday about 2:30pm to see if my contacts had come in and was told that they were in. So I asked why didn't I receive a call. I was told that i was next on the list to call,...
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Review
#1708842 Review #1708842 is a subjective opinion of poster.
Service
Visionworks Manager
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Some Inconsiderate Staff

Issues | Visionworks review from Orlando, Florida

Very helpful. Will call me back. Thank you
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Review
#1701385 Review #1701385 is a subjective opinion of poster.
Product
Visionworks Eyeglasses

Fabulous | Visionworks review from Millcreek, Pennsylvania

4.0
Details
My husband had a problem with his pr of glasses, we took them to Haley and she was WONDERFUL! She understood what the problem was and She fixed it in no time and there was no charge. A Wonderful experience. Great Asset to your company.
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Review
#1699908 Review #1699908 is a subjective opinion of poster.
Pros
  • Employees nice
Reason of review
Good customer service

Smashed lenses | Visionworks review

I dont know how but i thought i lost my glasses but my friend found them smashed outside, do i have to pay for another pair out of pocket??
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Review
#1685143 Review #1685143 is a subjective opinion of poster.
Service
Visionworks Repair
Reason of review
Damaged or defective
Loss
$115
Preferred solution
Fix or replace
Tags
  • Eyeglasses insurance

Bad management | Visionworks review from Pittsburgh, Pennsylvania

5.0
Details
employees are most important in stores thats why managers need to be reveiwed often,I worked for one crazy one which is still there.twelve employees has left in the six years that I was there.
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Review
#1679595 Review #1679595 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application
Loss
$32000
Preferred solution
had to leave

Poor customer service | Visionworks review from Hialeah, Florida

1.0
Details
We had 2 appointments and the wait time was 1.5 hours. Why schedule any appointment if they don’t have the professionalism to honor it.
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Review
#1678965 Review #1678965 is a subjective opinion of poster.
Product
Visionworks Eyeglasses
Reason of review
Not as described/ advertised
Preferred solution
Should of Ben offered a discount on the glases

Contact Visionworks Customer Service

Website:
Mailing Address:
175 E. Houston Street 11103 West Avenue
San Antonio, TX 78205
United States
Phone:
(800) 669-1183
All Visionworks Contacts

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Latest Question

Visionworks Questions

The insurance that they take for my company which is in there same building she act like they didn't take it was not worth anything | Visionworks review

1.0
Details
The lady at the front desk at Visionworks what my insurance would pay she's like well if you spend $99 go pay that if you spend a hundred and one they only give you 20 that's a complete lie she argued with me still the girl next to I have *** insurance right in front of me and then I get home and call the insurance company which is in the same building and they're like she's nuts and I was on the phone an hour with them he is figured out and I can't believe Deborah working for them I can talk to some waiting for their face and until they next which is wrong to have that insurance agency insurance that they take that they rent remind surance company Highmark
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Review
#1677046 Review #1677046 is a subjective opinion of poster.
Pros
  • By my house
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Rude Employees
  • Buy One Get Obe Scam