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Just returned from an appointment. The doctor/optician was most disappointing. Lacked basic interpersonal skills. Never introduced himself, never looked at my medical history, was dressed casually, was chewing gum throughout the examination, provided no explanations of...
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#1165545
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MYSELF AND MY HUSBAND WENT IN ON THE 30TH OF DECEMBER AND GOT OUR EYES EXAMINED AND PAID FOR OUR SERVICES BY CHECK, OF COURSE CHECK CLEARED THE BANK RIGHT AWAY. ON THE DATE PROMISED I CALLED ABOUT THE GLASSES AND WAS TOLD A COMPLETELY DIFFERENT DATE THAN WHAT WAS...
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1.8
I didn't like
  • Rude customer service and failure to deliver product as promised
#1165461
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I called to see if my grandson glasses was ready and the girl on the phone said that his glasses was ready i got y grandson and went up their and another lady could not find them they looked and looked and then they said they are not ready and she said that it will...
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3.0
#1160840
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Visionworks - Bad store service

Visionworks
#1167209
Office workers slow as *** tell you to wait and then works with other guest coming in the door.
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Visionworks - Will visit again and again!

Visionworks
#1164387
5.0
Details
Staff was friendly, informative, very helpful as well as fast. This was my second time visiting this store and I'm sure I'll return the next time I need assistance with my vision. Thank you Visionworks! Brian H. Gretna, La.
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Visionworks - Am shopping for a place to buy eyeglasses

Visionworks
#1134647
I had a few places written down to check out. Visionworks was at the top of my list. After reading the reviews, I have completely removed them from my list. Won't be going there for glasses! Since this box wants 100 words, I continue - don't go here! don't go here! {{Redacted}}
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Visionworks - Terrible for the 2nd time.

Visionworks
#1131482
1.0
Details
1ST time they broke my frames that were perfect before they got in there hands.2nd time they got my prescription off by 25% on both eyes.Then wanted me to drive to Minneapolis Mn.in rush hour traffic to drop them off.The female named Ann at the Signal Hills mall in West St.Paul MN.Is the reason my glasses got screwed up both times 7months.Never Ever again.
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I have been trying to give this place the benefit of the doubt. When they want your money they collects it up front. It's been going on 2 weeks and I haven't heard on my eyeglasses or contacts so I called to get the update because they don't give you a courtesy call....
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1.1
I liked
  • Doctor
#1158025
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I ordered glasses about two months ago. I picked out frames and gave my perscription to the receptionist. I called the Marqette ave. location where I went for them a few different times, and I was always told they still didn't have them even after two weeks went bye,...
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#1147432
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Likely going to fall on deaf ears anyway but going to throw this out there nonetheless..... Wife picked out two pairs of glasses on their buy one - get one free holiday special At Vision Works in the Valley View Mall in La Crosse Wisconsin. Time to pick them up, the...
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theickley_34
theickley_34

Two years ago my wife and I purchased glasses from Vision Works in the Valley View Mall in La Crosse Wisconsin. Wife received her glasses and they did not fit right. After tw...

1.7
I liked
  • Eye exam
I didn't like
  • Not-so-caring-staff
#1147043
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I had my eye exam done at Visionworks; I had been a customer before so I was not expecting the best but I thought my glasses would at least be usable. Not the case. When I went to pick up my script, I could not see a thing. The customer service rep repeatedly...
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1.5
#1141879
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I was measured for my glasses and was told they would take about two weeks because of the strong lenses and my bifocals. After a week and a half I called and they said my first pair was ready. I went to pick them up and they were not the frames I ordered. It seems the...
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1.0
#1135331
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About 14 months ago, I purchased my last pair of glasses at Visionworks, and except for what seemed to be a high price, all was well. Since that time, I have lost my vision in my left eye (completely blind). While on a recent vacation, I lost the left lens out of my...
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1.0
I didn't like
  • Lack of service and lack of value
#1130211
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Contact Visionworks

Mailing Address:
Customer Service Department
Eye Care Centers of America, Inc. 11103 West Avenue
San Antonio, Texas 78213
United States
Phone:
(800) 669-1183
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Just left Vision works about 2 hours ago.. Bought a pair of titanium frames with progressive lenses foe $360.. The frames broke at the bridge 1 year 4 moths later.. Warrntee was only one year.. I went back and I opted for the same frames again thinking it may have been...
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1.1
I liked
  • Terrable
I didn't like
  • Refused to help me after spending thousands there over the years
#1123313
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