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Visionworks - No service. Double billed

Already typed twice. I need a phone call from corporate
#1382289
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Visionworks - Poor service/double billed

Took one work day to get a phone call returned from local retailer. Just wanted to replicate past order because I had lost my glasses. After all that, i was double charged. They were rude, said they did not. After speaking to my bank, i again inforned them if the double charge. 2 weeks later and no follow up. Have called twice today and still have no resolution
#1382280
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I went into the store on Scenic Hwy on Saturday, October 6, 2018. I was greeted immediately by Audrey with a bright smile. I told her my reason for being there and she proceeded to help. Audrey never left my side the entire time. This was my first visit and I was...
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Anonymous
Anonymous

The Grand Junction Vision works store has always been nothing but helpful and friendly to me. They have gone the extra mile with me.

5.0
#1376002
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Visionworks - I could not get my glasses ajusted

I called them told them that i just need my glasses ajusted there sliding downi had no ride 5:00pm im in the wheel chair so left the parking lot and no help please call me my Tel. #404 797 2215 Gisela Mann
1.0
Details
Delivery Service
Reliability
#1375105
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I bought two pairs of glasses from Vision Works here in Kernersville, NC in March 2017. I noticed in the following January that there were some thin scratches in them, which was odd, as I take good care of them, and never use chemicals on them. Then over the next few...
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1.0
I liked
  • Couple of the customer service people
#1374932
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I went to the Vision works in New Hartford, NY for a contact lens exam on 10/3/2018. The optometrist did not introduce himself but my RX says Paul George, OD. He never asked me a question. Not what I do for a living? Was I having a problem? What do I do for reading?...
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1.0
#1373849
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In October of 2017, I bought a pair of frames from Vision Works in Allentown Pa at Hamilton Crossing. Immediately I could not read with these progressive lenses ( I've had progressive lenses for years so it was not a matter of getting used to them). I went back to...
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1.7
I liked
  • At first the employees were nice till you had an issue
  • Employees nice
I didn't like
  • Getting the wrong rx
  • Getting glasses that i can not use
#1362216
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Visionworks - Complaint DISCRIMINATION

A bunch of crap if the Normal bussiness hours are 7A.M TO 9P.M it 2:41p.m on a monday now ! Why not answer?? The craziness the company puts the customer through.
#1358021
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Went to a VisionWorks store today with a pair of broken frames purchased only six months ago. While I realized it was a long shot that I could put my lenses into a new frame since they are progressives, I asked. The first lady was very helpful and explained why that...
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3.0
#1357938
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HAD 1ST. EYE EXAM IN THIER STORE. 1ST.PAIR OF GLASSES WE NOT CORRECT. WERE PROGRESSIVE BI-FOCALS. THE IST. DR. WAS IN SUCH A HURRY THE ENTIRE EXAM,I WAS WORRY ABOUT A CORRECT EXAM.AFTER THE 1ST.PAIR WERE NOT CORRECT,THEY SET UP ANOTHER EXAM WITH A DIFFERENT DR.-IN...
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#1354721
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