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Most Helpful
1.7
Details
On Monday i came in and purchased eye wear feom you guys as I always do. I called the store on Friday about 2:30pm to see if my contacts had come in and was told that they were in. So I asked why didn't I receive a call. I was told that i was next on the list to call,...
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Review
#1708842 Review #1708842 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Some Inconsiderate Staff

Visionworks in Orlando, Florida - Issues

Very helpful. Will call me back. Thank you
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Review
#1701385 Review #1701385 is a subjective opinion of poster.
Product
Visionworks Eyeglasses

Visionworks in Millcreek, Pennsylvania - Fabulous

4.0
Details
My husband had a problem with his pr of glasses, we took them to Haley and she was WONDERFUL! She understood what the problem was and She fixed it in no time and there was no charge. A Wonderful experience. Great Asset to your company.
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Review
#1699908 Review #1699908 is a subjective opinion of poster.
Pros
  • Employees nice
Reason of review
Good customer service

Visionworks - Smashed lenses

I dont know how but i thought i lost my glasses but my friend found them smashed outside, do i have to pay for another pair out of pocket??
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Review
#1685143 Review #1685143 is a subjective opinion of poster.
Service
Visionworks Repair
Reason of review
Damaged or defective
Loss
$115
Preferred solution
Fix or replace
Tags
  • Eyeglasses insurance

Visionworks in Pittsburgh, Pennsylvania - Bad management

5.0
Details
employees are most important in stores thats why managers need to be reveiwed often,I worked for one crazy one which is still there.twelve employees has left in the six years that I was there.
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Review
#1679595 Review #1679595 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application
Loss
$32000
Preferred solution
had to leave

Visionworks in Hialeah, Florida - Poor customer service

1.0
Details
We had 2 appointments and the wait time was 1.5 hours. Why schedule any appointment if they don’t have the professionalism to honor it.
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Review
#1678965 Review #1678965 is a subjective opinion of poster.
Product
Visionworks Eyeglasses
Reason of review
Not as described/ advertised
Preferred solution
Should of Ben offered a discount on the glases

Visionworks - The insurance that they take for my company which is in there same building she act like they didn't take it was not worth anything

1.0
Details
The lady at the front desk at Visionworks what my insurance would pay she's like well if you spend $99 go pay that if you spend a hundred and one they only give you 20 that's a complete lie she argued with me still the girl next to I have *** insurance right in front of me and then I get home and call the insurance company which is in the same building and they're like she's nuts and I was on the phone an hour with them he is figured out and I can't believe Deborah working for them I can talk to some waiting for their face and until they next which is wrong to have that insurance agency insurance that they take that they rent remind surance company Highmark
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Review
#1677046 Review #1677046 is a subjective opinion of poster.
Pros
  • By my house
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Rude Employees
  • Buy One Get Obe Scam

Visionworks in Houston, Texas - Warranty discrepancy on glasses

I purchase new glasses on August 16, 2019. The handle on frame is broke, already. I was out of more money for this reason. I am confused about the year guarantee for material defect or workmanship. I am very upset that I am out of money and have not had these glasses but 44 days v
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Review
#1663042 Review #1663042 is a subjective opinion of poster.
Product
Visionworks Eyeframes

Visionworks in Chantilly, Virginia - I have not received my contacts

2.6
Details
I need my contacts right now
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Review
#1662150 Review #1662150 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$90
Preferred solution
Deliver product or service ordered

Visionworks in Saint Charles, Illinois - Poor management

Rude! Not applying issuance on same day of service!! Fraud!!!!!
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Review
#1660807 Review #1660807 is a subjective opinion of poster.
Service
Visionworks Manager
Reason of review
Management
Tags
  • Manager Improvement

Contact Visionworks Customer Service

Mailing Address:
Visionworks of America, Inc
175 E. Houston Street 11103 West Avenue
San Antonio, TX 78205
United States
Phone:
(800) 669-1183
All Visionworks Contacts

Visionworks Products and Services Reviews

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Visionworks in Saint Charles, Illinois - Issues

need to speak to someone with management issues and no one calls me back!
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Review
#1660803 Review #1660803 is a subjective opinion of poster.
Service
Visionworks Manager
Pros
  • Terrable
Reason of review
Management
Tags
  • Manager Improvement