Not resolved

CPRS took money out of my acct without my authorization and I tried to call them and they won't answer the phone or they hang up on me. My bank says I have to go after them for the money they took out of my acct without my permission.

So I tried to call them to get the money back and they either put me hold forever and a *** day or they just hang up on me after I have been holding forever and a *** day. I think it is fraudulent company that just wants to take money from hard working honest people.

Monetary Loss: $158.

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Avalon, New Jersey, United States #685059

Since reading all the complaints about this company, Vision Works, I've decided to stay with Lens Crafters. They make your glasses right or will refund your money. They give you 90 days to make sure your prescription is correct.

to anonymous Utica, New York, United States #993406

How about trying a locally owned optical shop. Shop locally instead of giving your money to a multi- million dollar company.

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