Product: Visionworks Eye Exam Clear all filters (0 of 26 reviews match)
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Visionworks - Failure to provide promises services

Your adds plainly state that Visionworks provides eye exams and glasses for a stated priced. In your Bend Oregon store it has been months since you have been able to provide those services. That is called false advertising and I will be contacting the State Attorney's office and filing civil complaints
1.0
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Additional Fees
Additional Services
Customer service
Delivery Service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Layout of Store
Prescription Services
Price Affordability
Product or Service Quality
Reliability
Value for money
Product
Visionworks Eye Exam
#1441003
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I went to the Vision works in New Hartford, NY for a contact lens exam on 10/3/2018. The optometrist did not introduce himself but my RX says Paul George, OD. He never asked me a question. Not what I do for a living? Was I having a problem? What do I do for reading?...
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1.0
Product
Visionworks Eye Exam
#1373849
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I saw a "temporary" optometrist at VisionWorks for a recent eye exam to get a new Rx for my progressive bifocals. After an unusually short exam, I took the new Rx to the VisionWorks store. I brought in my own frames as the multitude of frames for sale all are very...
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1.0
Product
Visionworks Eye Exam
I didn't like
  • Extended wait time for glasses to arrive 16 days
  • Getting the wrong rx
  • Horrible customer service
#1340072
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Visionworks - Chattanooga, TN Hamilton Place Mall My wife, daughter, and myself go to have an eye exam. My wife for her changing her contact type and myself and daughter for the first time. Exam went well and doctor was pleasant to speak with. After completing the...
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1.8
Product
Visionworks Eye Exam
I liked
  • Receptionist was nice
I didn't like
  • Withheld information to encourage a sale
#1250606
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Visionworks in Lancaster, PA, is the most unprofessional company that I have ever dealt with. I had an eye appointment scheduled three weeks ago for today. I get there 15 minutes early. I get checked in, I am brought back for the 1st two tests, and then am told to go...
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1.0
Product
Visionworks Eye Exam
#1244623
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Visionworks - Overcharged
I was charged far too much when it came down to my children's glasses! My insurance is supposed to cover eye exams and Visionworks still charged me. Then, they told me that Glasses exams were different then contact exams so that was an additional charge, each lens was...
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1.6
Product
Visionworks Eye Exam
I didn't like
  • Cost and how it was proceedure to double charge
#1224619
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I came into the Murfreesboro store to get eye exam and get glasses.Upfront I explained that they were no listed on the VSP web site so I wanted to know if they were in network or out. She did explain that so are in and there is some that aren't. I filled the...
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1.0
Product
Visionworks Eye Exam
#1212930
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I had an appointment to get my eyes checked at the VisionWorks at 7727 Mall Road, Florence KY. I arrived 5 minutes before my appointment and filled out their paperwork and this person walks in and says he didn't believe that the exam he had a few days earlier was...
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Anonymous
scott c

I'm glad I'm not the only one who they screwed when I had an appointment.

1.0
Product
Visionworks Eye Exam
I didn't like
  • Customer service
#1199843
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Two years ago come June I purchased my glasses at VisionWorks at SouthLake Mall Merriville Indiana I weat TriFocals I returned 5 different times to tell them I could not see out of the lens they provided for me after getting no satisfaction I gave up and carried a...
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1.0
Product
Visionworks Eye Exam
I didn't like
  • Returning 5 times with no satisfaction
#1177864
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A few weeks ago I received a coupon for 60% off on a pair of glasses. I went in for an eye exam. Your store had a piece of new equipment for taking pictures of my eyes saving time in the doctors office. Your RECEPTIONIST tried to take the pictures (I do not think she...
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Product
Visionworks Eye Exam
#1037888
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