Product: Visionworks Eyeglasses Clear all filters (0 of 52 reviews match)
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I purchased a pair of very expensive glasses from VisionWorks and the frames broke. I went to the Meriden, CT, location where the purchase was made and it had closed. I contacted the company and reached their New York location and the manager, Elyse, insisted that I...
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Visionworks Eyeglasses
I didn't like
  • Poor quality
#1246647
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Visionworks - Exceptional

I visited the visionworks in Antioch, Tn. The staff was great and very patient with me. They helped me pick out my glasses and explained it would be 10 days to get them. I received a message 7 days later that my glasses were ready. I tell all my friends to go to this location.
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Visionworks Eyeglasses
#1243358
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I went to vision works in Bensalem pa twice. Worst mistake ever. The staff is very rude. They didn’t welcome me when i walked in the office at all. There was absolutely no other patients there and they still made me wait a half hour to be seen until the staff was done...
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1.0
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Visionworks Eyeglasses
#1240464
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I never had any issues with the quality of eyeglasses I purchased during the last 30 years UNTIL I WENT TO VISIONWORKS! On July 25, 2015, I went to VisionWorks, Bradenton, Florida store. I found the entire staff extremely unfriendly including the doctor. After my...
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1.0
Product
Visionworks Eyeglasses
I didn't like
  • Cheap quality - high price - rude management
#1216156
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Visionworks - Cheap Quality - High Price - Rude Management
Visionworks - Cheap Quality - High Price - Rude Management
Visionworks - Cheap Quality - High Price - Rude Management
SALES RECEIPT 00178-131374 Cheap Quality - High Price - Rude Management Visionworks Cedar Hills Crossing # 178 3205 SW Cedar Hills Blvd, Ste 9 Beaverton, OR 97005 (503) 646-7995 They took advantage of my wife and at her insurance. They give her cheap made in China...
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1.4
Product
Visionworks Eyeglasses
I liked
  • Terrable
  • There are many other places for glasses
I didn't like
  • Quality of glasses
  • Rude customer service and failure to deliver product as promised
  • Cheap quality - high price - rude management
#1212871
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Went to the visionworks in Leesburg VA. Should have left. First my husband and I both had appointments which were supposed to be back to back. Well we arrived 30 min early just in case. Well waited for an hour for my appointment. So go back have my exam, husband is...
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1.3
Product
Visionworks Eyeglasses
I liked
  • Eye exam
I didn't like
  • Lack of service and lack of value
#1202714
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Visionworks - Prescription was wrong twice

Prescription was wrong twice. It took forever to get my glasses in. They did not notify me when they came in. they try to sell them to me like a car salesman trying to sell me a car I didn’t want. I explained that they were so strong that I could not see through them. Then when I would look to the ground it looked like the ground Was moving. The staff is rude and uneducated.
1.6
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Customer service
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Diversity of Products or Services
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Value for money
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Product
Visionworks Eyeglasses
#1175439
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YOU GET MY MONEY AND THEN YOULL WANT TO TALK BAD TO YOUR CUSTOMERS, I WANT MY GLASSES OR SERVICES WHEN EXPECTED AS I WAS TOLD ON THE FRONT END. I DONT APPRECIATE BEING LIED TO OR BEING TREATED RUDELY WHEN I CALL TO INQUIRE ABOUT SERVICES OR PRODUCTS THAT I'VE PAID FOR ON THE FRONT END, THAT'S WHY I STOPPED GOING TO VISIONWORKS...
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1.8
Product
Visionworks Eyeglasses
I didn't like
  • Rude customer service and failure to deliver product as promised
#1165461
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I called to see if my grandson glasses was ready and the girl on the phone said that his glasses was ready i got y grandson and went up their and another lady could not find them they looked and looked and then they said they are not ready and she said that it will...
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3.0
Product
Visionworks Eyeglasses
#1160840
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I had my eye exam done at Visionworks; I had been a customer before so I was not expecting the best but I thought my glasses would at least be usable. Not the case. When I went to pick up my script, I could not see a thing. The customer service rep repeatedly...
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1.5
Product
Visionworks Eyeglasses
#1141879
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