Product: Visionworks Eyeglasses Clear all filters (46 of 46 reviews match)
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Visionworks - Prescription was wrong twice

Prescription was wrong twice. It took forever to get my glasses in. They did not notify me when they came in. they try to sell them to me like a car salesman trying to sell me a car I didn’t want. I explained that they were so strong that I could not see through them. Then when I would look to the ground it looked like the ground Was moving. The staff is rude and uneducated.
1.6
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Visionworks Eyeglasses
#1175439
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YOU GET MY MONEY AND THEN YOULL WANT TO TALK BAD TO YOUR CUSTOMERS, I WANT MY GLASSES OR SERVICES WHEN EXPECTED AS I WAS TOLD ON THE FRONT END. I DONT APPRECIATE BEING LIED TO OR BEING TREATED RUDELY WHEN I CALL TO INQUIRE ABOUT SERVICES OR PRODUCTS THAT I'VE PAID FOR ON THE FRONT END, THAT'S WHY I STOPPED GOING TO VISIONWORKS...
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1.8
Product
Visionworks Eyeglasses
I didn't like
  • Rude customer service and failure to deliver product as promised
#1165461
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I called to see if my grandson glasses was ready and the girl on the phone said that his glasses was ready i got y grandson and went up their and another lady could not find them they looked and looked and then they said they are not ready and she said that it will...
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3.0
Product
Visionworks Eyeglasses
#1160840
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I had my eye exam done at Visionworks; I had been a customer before so I was not expecting the best but I thought my glasses would at least be usable. Not the case. When I went to pick up my script, I could not see a thing. The customer service rep repeatedly...
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1.5
Product
Visionworks Eyeglasses
#1141879
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I was measured for my glasses and was told they would take about two weeks because of the strong lenses and my bifocals.After a week and a half I called and they said my first pair was ready. I went to pick them up and they were not the frames I ordered. It seems the...
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1.0
Product
Visionworks Eyeglasses
#1135331
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The staff seem quite pleasant and actually picked out glasses I looked good in.I went for the buy one get one deal. When I received them there was a problem with the distance so after going back 5 times to have them readjusted ( supposedly that was what was wrong) I...
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2.0
Product
Visionworks Eyeglasses
I didn't like
  • Quality of workmanship
  • Quality of glasses
#1101166
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I was given a pair of trial contact lenses to wear for one week.At my appointment to put the trial contacts in my eyes the salesman held up a plastic bag showing me my years worth of contact lenses I'd be able to take home in a week. If I'm wearing trial lenses why did...
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1.0
Product
Visionworks Eyeglasses
#1100039
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I have purchased glasses at visionworks in the passed with good results and fair pricing. My glasses were broken so I went back in. Was rushed into a poor fitting frame and when I asked about the buy one get one I had used in the past I was told it would be better to...
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1.7
Product
Visionworks Eyeglasses
#1099857
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I ordered glasses on 12/9/16 picked them up on 12/19/16 tried to wear them and they were making me sick to my stomach called the store and was told to read a book while watching TV and on commercials look at the TV and when commercial was over continue reading I did...
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Visionworks Eyeglasses
#991882
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Visionworks Eyeglasses Review

Buy one get one free? What a joke after spending $500 hundred dollars for what I consider two pairs of mediocre glasses one pair lasted one week the other pair of frames broke two times in three months and replaced under warranty. Two more broke that I had to pay for at 69.99 a piece the fifth pair just broke and this was two years after purchase. I'm done!
1.4
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Visionworks Eyeglasses
#967716
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