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Took my paperwork from another optometrist to vision works. Picked out my frames the sales girl did everything nice.

I was charged for my frames and lenses and was told they would be ready in Mon. I came in on sat. To see if I could get a stronger prescription. I was greeted by a women who berated me for the paperwork I had.

Asked me where was the Dr's signature where did the paperwork come from. First of all. An optometrist isn't a doctor. His signature was on my info.

That I brought the day before. I show ed her his signature.she asked where did this paperwork come from. How do I know you didn't write it. Whaaaaa?

She was a real non professional. Turned out the but was the optometrist at the golf mill Illinois store. I had already paid for my glasses. It was a joke.

Her name was Valentina.

Such a horrible experience. Go to pearle vision.

Product or Service Mentioned: Visionworks Eyeglasses.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Aug 18, 2015.
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