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Vision Works located at The Villages at Allen has the WORST customer service! I've gone to that location multiple times hoping it would get better but, no such luck.

They have "Reps" who offer no assistance and a GM who blames the consumer for faulty lenses, rather than apologize to the consumer for the inconvenience of having to come back in to that lousy store! Beware! If you must shop there, try a different location!!

If you desire to shop there due to prices, shop around!! There are other places that have competitive pricing and a much better quality product!

Monetary Loss: $200.

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